After your CPAP arrives in Thailand
Optional, in-country partner services that make ownership simple once your prescribed device lands in Thailand (typical delivery ETA 5–9 business days). These are third-party partner services, separate from our price comparison.
Customs personal-use exemption filing
Assistance preparing and filing a personal-use exemption with Thai Customs for your prescribed device, including organizing your prescription and supporting documents to help clearance go smoothly.
Partner service · coming soon2-year prepaid service contract
An optional prepaid plan covering routine servicing, replacement filters and consumables, basic troubleshooting, and priority support for two years after arrival in Thailand.
Partner service · coming soonSleep-doctor network
Referrals to a network of local sleep clinicians in Bangkok, Chiang Mai, and Phuket for prescriptions, pressure titration, mask fitting, and ongoing follow-up. CPAPtoThailand does not provide medical care — we connect you with licensed providers.
Partner network · coming soonSetup, training & resupply
Help getting started after delivery — device setup and orientation, plus a simple way to reorder masks, cushions, and filters locally so you’re never caught short.
Partner service · coming soonWarranty & support liaison
A local point of contact to help coordinate manufacturer warranty claims and service center visits where available in Thailand.
Partner service · coming soonOnboarding concierge
One contact to coordinate the steps above end-to-end, in your language, so the move from US purchase to comfortable nightly use is smooth.
Partner service · coming soonHow it works after arrival
Pre-clearance prep
Before your shipment lands, our partner helps assemble your prescription and the documents needed for the personal-use exemption.
Customs & delivery
The exemption is filed and your device is delivered to your address in Thailand.
Care & resupply
Optional service contract, sleep-doctor referrals, and easy local resupply keep your therapy on track.
Register your interest
Tell us you’re considering delivery to Thailand and we’ll share availability and pricing as these partner services go live.